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Returns & Exchanges
Our Guarantee
How to Return or Exchange
At OZAL, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please note that items must be in their original condition and packaging to be eligible for a return or exchange. Shipping fees are non-refundable. If you have any questions about our return and exchange policy, please don't hesitate to contact us.
To return or exchange an item, please contact us and we'll provide you with a return shipping label. Once we receive your item, we'll process your refund or exchange within 5-7 business days.
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